Promoting Equality and Valuing Diversity that build the cultural capacity of the City by publishing library brochure in 13 different languages
Parramatta City Library is one of the busiest libraries in NSW and comprises a diverse cross-cultural community with many new migrants and refugees coming to Parramatta each year. Of those new arrivals, many come from poverty, civil war and unrest, refugee camps or third world conditions. They have difficultly in accessing the Council services because of language and cultural barriers.
Parramatta Library staff recognised that we could improve the ways in which we engaged with from cross cultural backgrounds, especially those newly arrived, and the development library brochure in 13 key languages was central to the success of that strategy.
The brochure can also be used as a generic library brochure which can be implemented in other public libraries. The brochure has stimulated some public libraries to adapt it for modification and use it for their local communities to support them in adapting to a new environment and culture.
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Cultural Officer
Pauline Chan (Multicultural Services Librarian) ()
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Award Category
Library and Information Services – Division C
Photos
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For improving the cultural awareness and harmony for the local community in Parramatta, the library brochures in thirteen different community languages…
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Layout of the front page, a number of languages which we could not include in this project;, the word “WELCOME” was put on the front cover design of…
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Back page of the Library brochure. A generic library information which can be implemented in other public libraries.
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Library brochures are placed on all the service points and also next to the community collections.
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